The following is the Bank and capital market outlook report 2021 From Deloitte recommended by recordtrend.com. And this article belongs to the classification: Deloitte Consulting , research report, financial technology.
Deloitte released the “2021 banking and capital market outlook”. Banks are facing potential new challenges in the short term and need to enhance their flexibility in capital, technology and talent. In the long run, banks should speed up and expand their transformation work in the whole enterprise.
Banks can institutionalize the lessons learned during the pandemic. These may include agile operations, flat hierarchies, faster decision-making, empowerment of employees, and the introduction of a flexible workplace and workforce. Future success is likely to depend on the internalization and implementation of these processes.
Covid-19 not only accelerates the popularization of digital technology, but also becomes a touchstone for the digital infrastructure of banks. Institutions with strategic investment in technology are stronger, but they can still surpass the laggards if they take quick action to accelerate technological modernization. In general, digital inertia has disappeared, and more and more banks are seeking technology driven transformation, especially to the core system.
In order to fully realize the digital promise of the front desk, banks can improve customer participation by deploying the best combination of digital and human-computer interaction, intelligent use of data, innovative partnership and convincing service delivery model.
As banks adapt to the economic realities of 2021, they may need to make some tough decisions about the best talent model. But at the same time, as the epidemic continues to put pressure on the workforce, they should continue to focus on the well-being and productivity of their employees.
There is an opportunity for banks to be targeted global leaders. Given their unique and vital role in the global economy, banks should lead social change and mitigate climate risk by reallocating capital, enhancing risk frameworks, providing greater transparency, and improving data and reporting standards.
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