The number of ucaas users increased by 46% in the first quarter of 2021 From SRG

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According to the latest data from synergy research group, as ucaas and hosted PBX solutions become more popular, the installation foundation of local PBX users continues to be eroded. Although the share of local PBX in total users only dropped by 0.5 percentage points per quarter, it represents a strong growth for smaller ucaas and managed PBX.
In the first quarter, the number of ucaas users increased by 46% year-on-year. The biggest beneficiary is Microsoft, which currently ranks second in ucaas revenue and fifth two quarters ago. Ringcentral continues to lead with a huge advantage, while other leading ucaas suppliers are mitel, 8 × 8. Vonage and Logmein. By user ranking, Cisco, zoom and fuze are more prominent.
The total number of ucaas users has now exceeded 17 million, doubling since the end of 2018. Despite strong growth in all regions, the global market is still dominated by the US. The United States accounts for more than 3 / 4 of the total number of ucaas users. Most other countries’ markets are still in their infancy, with only the UK, Germany and Canada having significant ucaas users.
Jeremy Duke, founder and chief analyst of synergy research group, said: “although ringcentral still maintains its advantages, there is still a battle going on in ucaas industry. Microsoft took part later, but now its growth is strong, doubling the number of ucaas users every six months. Two other suppliers that are growing particularly fast are zoom and fuze. Although neither company was in the top six by revenue, they both had more than 1 million users this quarter. The good news for all suppliers is that the development of ucaas is still in its infancy. With the huge PBX gradually transiting to cloud based services, there is still a lot of room for growth in the future. ” Read more: SRG: Global ucaas revenue will increase by 30% in Q3 in 2020 synergy research: number of ucaas users will increase by 29% in 2017 synergy research: the number of ucaas users will maintain an average annual growth rate of 26% in the next five years synergy research: Global ucaas users will increase by 25% in Q2 in 2018 synergy research: it is estimated that ucaas revenue will approach us $2 billion in 2017 SRG: capital expenditure of super large scale operators in Q1 in 2021 SRG: the number of ucaas users will increase by 31% SRG: the number of ucaas users will increase by 41% SRG: the expenditure on enterprise cloud infrastructure services will increase by 35% SRG: the number of global large data centers will approach 600 SRG: the expenditure on hardware and software of Q3 global data center will increase by 2% SRG: the VAAs market scale will reach US $800 million in Q1 conference in 2020, with a year-on-year increase of 80% SRG: the infrastructure revenue of Q1 data center will reach US $35.8 billion in 2020 Yuan SRG: in the first quarter of 2020, European cloud service spending will reach US $6 billion SRG: in Q1 of 2020, global cloud service spending will grow by 37% year on year SRG: in 2019, data center hardware and software spending will exceed US $150 billion
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