Digital report of healthcare industry in 2021 From accenture
The following is the Digital report of healthcare industry in 2021 From accenture recommended by recordtrend.com. And this article belongs to the classification: Medical health, accenture , research report.
Accenture released “digitalization of healthcare industry: response or reform”. The U.S. healthcare industry can improve the nursing experience by making patients empathy and using their trust to recommend appropriate digital technologies. The survey found that 67% of Americans have had negative medical experience.
When asked which factors are most important to create a positive experience with medical service providers, people most often choose “clearly explain the patient’s condition and medical services” (55%) and “listen, understand the patient’s needs and provide emotional support” (52%).
At the same time, negative medical experience also has a serious impact on treatment results. 34% of those who experienced negative medical experience said that they were unlikely to seek medical treatment the next time they were ill, and the same number would change medical institutions or treatment methods. Others didn’t get a prescription because of these bad experiences.
Although people do not always think that digital technology is the main way to seek care, those who get a better experience due to the increase of contacts say that if suppliers recommend the use of digital technology (33%), if they have more confidence in data security and privacy (30%), if these technologies can give them better access to health information (30%), They are more likely to adopt digital technology. People also said that if sharing personal health data with medical institutions or pharmaceutical companies can obtain personal benefits, such as improving health, improving drug efficacy (44%), or collecting evidence about drug and treatment efficacy (37%), they would be more willing to share personal health data with medical institutions or pharmaceutical companies.
The report also highlights the relationship between trust in the pharmaceutical industry and drug costs. 59% of respondents said they had difficulty paying for medical expenses at some time. When cost becomes a problem, 39% of people will still choose to postpone treatment, and 29% of respondents will refuse treatment. Studies have shown that nearly 30% of American patients are not treated according to regulations due to cost reasons.
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