Oracle netsuite to open up the whole process chain From Fanji digital power

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This is a new era of retail. Its essence lies in taking the consumer as the center, business, process, system and technical support are all around the consumer service, which is also the direction of digitization.

From IKEA to WAYFAIR, the home furnishing industry has experienced the same evolution process as the retail industry: from market retail to chain store retail, and then to e-commerce retail. In the more vertical furniture field, many new brands and enterprises with new retail mode have emerged. Fanji is one of the representatives.

Fanji was founded in 2010, making practical, solid, durable and beautiful daily furniture is its brand concept. In the eyes of consumers, Fanji has many classic works, such as Mantis chair, pod rocking chair, starfish chair, etc.

In addition to its unique design philosophy and impressive oriental culture, what the public does not know is that Fanji is one of the most digital enterprises among the cutting-edge brands in China’s furniture industry. Behind this, Oracle netsuite, a well-known cloud ERP service provider, is indispensable.

Tie the knot

The digital development of Fanji started from its founding. Fanji’s channels start from the official website mall, followed by mobile e-commerce channels such as tmall, Jingdong and other e-commerce platforms, small programs, and then to offline stores.

Song xingruo, CFO of Fanji

The company’s IT team is dominated by experts from Huawei, with excellent members and strong ability. Before 2018, Fanji digitization will basically follow the direction of self research, from the official website mall to ERP, office system, etc. According to song xingruo, CFO of Fanji, the team has stronger development ability and system maintenance ability than its peers.

Cao Li, CIO of Fanji, believes that in the process of Fanji digitization, Fanji’s it can further improve efficiency and expand better space for improvement. On the one hand, the traditional information technology is basically in the IT business process, digital ultimately needs to be able to optimize the business process, guide the actual business decision. On the other hand, if it is completely self-developed, there will be a lot of manpower and cost pressure on Fanji, which is not an IT company. Cao Li said, “there are some processes that can be solved by self-development, and the cost is very high. Manpower, cost and cycle are not the optimal solution. The introduction of a third party, standing on the shoulders of giants, can go faster, more efficient and lower cost. “

Fanji is not a traditional home furnishing enterprise. The diversified management and operation of its channels have very high requirements for technology and products, including the allocation of inventory and the consistency of online and offline data.

Internal companies are also starting to choose external third-party solutions. There are two directions, one is the traditional ERP product deployment. The industry has developed for decades in this field, including international brands sap, domestic brands Kingdee and UFIDA. But the traditional ERP deployment time is long, the cost is high, the risk is uncontrollable“ In the decision-making process, we need to quickly solve the supply chain problems, not just the optimization of the financial module. Once the traditional ERP deployment model selection is wrong, it may lead to the situation of losing everything. “This is the concern of senior executives including song xingruo.

The other direction is SaaS mode, including some lightweight applications, with different advantages. At the beginning, there was a voice within Vatican Guinea: under the premise of fixed budget, give priority to solving some problems. After going through a large circle of attempts, the team found that Oracle netsuite with cloud ERP as the core is most suitable for its own needs.

Oracle netsuite has a profound industry understanding of innovative enterprises in traditional business models such as Fanji. The retail industry, especially the new retail industry, is one of the areas where Oracle netsuite is very good at.

Oracle netsuite was founded in 1998. Before the concept of cloud computing appeared, it has been a cloud based enterprise application. After more than 20 years of development, Oracle netsuite has become a leading ERP cloud platform in the industry  ， It is also the most widely deployed ERP with about 26000 customers around the world.

Oracle netsuite has accumulated more than 20 years of mature SaaS experience, supporting the implementation of standardization, which greatly reduces the decision-making risk of enterprises. At the same time, the cost is controllable, and more functions can be realized step by step. Fanji also conducted market research, including understanding from its own suppliers. The good industry reputation and brand power of Oracle netsuite also became one of the reasons why Fanji finally chose to cooperate.

value

For the first time, Vatican also had many worries. On the one hand, Fanji has self-developed system modules and other third-party system products. How to connect these systems to form a unified data center. On the other hand, the characteristics of the furniture industry determine that manufacturers must quickly respond to the needs of users and have high requirements for customizability. Users’ requirements need to be optimized immediately. Whether the third-party suppliers have such fast response ability becomes one of the factors to be considered.

Cao Li, CIO of Fanji

Although it’s only a few months since its launch, Oracle netsuite’s financial standardization and data integrity adjustment have solved song xingruo’s many problems. Previously, the financial internal control led by song xingruo became more and more complex, requiring more people to check orders, purchase orders, and delivery. By optimizing the data, Oracle netsuite can reduce the inventory, improve the turnover rate, reduce the loss rate, and even use more advanced means to track the defective products in the future, which is based on the smoothness of the underlying process data, so as to make a more advanced improvement.

In Song xingruo’s opinion, enterprises should return to the perspective of consumers. Financial and back-end departments ultimately serve consumers. How can brands win consumers better. The digital transformation of the home furnishing industry should first identify the user positioning and user service logic, and then extend to product management, delivery management, e-commerce support, supply chain, and the process between production support enterprises.

Finally, the underlying logic of the business includes how to plan, how to predict, and how to build the data model, which are very critical in the digital transformation. Song xingruo hopes to further cooperate with Oracle netsuite to continuously optimize these problems.

Cao Li believes that Oracle netsuite’s biggest change to Fanji lies in its opening up of Finance and business. The flexibility of the sales module also reverses the agility of the back-end supply module. The agility of the whole process of manufacturing from planning to delivery and order fulfillment needs a very flexible system such as Oracle netsuite to solve the problem.

Not stop at retail

In July 2017, Oracle netsuite officially entered China and developed very rapidly.

At present, Oracle netsuite can empower the retail industry in five aspects:

1、 Omni channel new retail support

Oracle netsuite can meet the needs of Omni channel operation in the retail industry. By quickly building an online e-commerce platform, it can open up online, offline and channel business, and enhance brand competitiveness. At the same time, adhere to customer-centric, continuous follow-up service, improve customer satisfaction, expand sales.

2、 Get through the integration of online and offline

It fully supports online e-commerce platforms such as tmall, Jingdong, Amazon and eBay, and can get through the management of physical stores. Online and offline integration is also a major feature of new retail.

3、 Complete supply chain management

The supply chain of retail industry is a very important link. Oracle netsuite can optimize the supply chain, including procurement management, warehousing management, channel management, sales management, and whole process digital and standardized management.

4、 Financial business integration makes operation more efficient

In the process of financial business integration, time and cost are saved. After the integration of financial business, it is more efficient and standardized. Financial personnel can better understand the business and guide the operation.

5、 More efficient decision analysis

The front-end data and back-end data are integrated into a platform to get through and form consistency. More subtle understanding of product sales channels, costs, profits. It can effectively help decision analysis

At present, Oracle netsuite has accumulated thousands of customers in China. In addition to new retail, Oracle netsuite is also deeply engaged in professional services (design companies, law firms, NGOs, etc.), wholesale and distribution, cross-border e-commerce, high-tech, manufacturing and other industries.

in addition  ， One belt, one road of business, is Oracle NetSuite. It is a very important direction for the company to go out. One of the core of the company is to help China’s enterprises go out, including supporting the whole area, building the big bay area. Oracle netsuite is a global SaaS cloud ERP. The management of multi region, multi currency and multi accounting standards can help the going out enterprises adapt to the compliance requirements faster, more efficient and with the lowest risk. At the same time, it can help Chinese enterprises grow rapidly and become bigger and stronger. This is why many Chinese enterprises choose Oracle netsuite. ERP global quality survey: Oracle delay is the most serious synergy: in 2016, the global enterprise SaaS market in Q2 increased by 33% compared with the same period of last year. Amazon cloud technology became the preferred public cloud provider of Switzerland Telecom, accelerating the digital transformation to cloud native 5g network. Borui data cooperated with Alibaba cloud to deeply cultivate cloud native and launched new cloud dial test products. Amazon cloud technology self developed cloud native processor is graffiti What is the new retail of intelligent computing power with high cost performance? From the perspective of big data, we get a new answer: CCW research: in the first half of 2015, the scale of manufacturing ERP market reached 3.5 billion yuan, China Mobile: cloud native white paper of telecom industry (with download) CNCF: in 2020, China’s cloud native survey, the rise of new retail, big data help the accurate location of stores! How do physical stores play new retail? On August 24, Bihe brings you new regional marketing skills! 2019 New Retail Research Series: FMCG B2B white paper (with download) new retail year 3: the pattern and ecology of retail industry (with download) group pulse: 2018 new retail case set (with download) new retail reshapes China’s import opportunity: new technology, new mode and new channel

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