2021 Automation & AI consumer survey report From YouGov
The following is the 2021 Automation & AI consumer survey report From YouGov recommended by recordtrend.com. And this article belongs to the classification: YouGov, artificial intelligence, research report.
YouGov released the “2021 AI report” to analyze consumers’ attitudes towards the latest international technologies.
Consumers are full of doubts and concerns about the development of artificial intelligence
48% of consumers have negative emotions and 46% of consumers have positive emotions towards AI.
28% of consumers doubt AI, and 23% of consumers can accept AI.
42% worried that potential risks would lead to privacy falling into the wrong hands.
Views on the impact of automation on society differ in different markets and ages
23% of consumers believe that automation has a positive impact on society; 23% thought it had a negative impact on society.
Asian consumers are 2-8 times more likely to have a positive attitude towards automation.
Six of the nine western countries have more negative effects than positive ones.
Consumers believe that some industries will be more affected than others
42% of consumers expect the manufacturing industry to be the most and most affected.
17% of consumers expect the government to be the least affected by AI.
All other industries are in between these two extremes.
Consumers are enthusiastic about automation in some areas of life, while they are generally opposed in other areas
Among the 14 industries surveyed, only 4 automation are welcomed by consumers.
Two thirds of respondents believe that the medical science and education industries are more suitable for people-oriented.
Smart home, mobile, shopping and manufacturing are the most popular industries of automation.
In different countries and cultures, trust in business or other institutions will be a key factor in consumers’ acceptance of automation / AI
In the development of artificial intelligence, the trust of technology giants (32%) is twice that of the government (16%).
The trust of global large technology companies (32%) is also significantly higher than that of small technology companies (23%).
Global consumers are twice as likely to trust their governments as foreign governments.
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