2021 housing consumption quality service report From Shell Research Institute

The following is the 2021 housing consumption quality service report From Shell Research Institute recommended by recordtrend.com. And this article belongs to the classification: Life data, research report.

The report shows that, on the one hand, the higher the level of education and income, the higher the level of pursuing consumer demand; On the other hand, receiving education also changes people’s ideas, especially makes young people yearn for life and development opportunities in big cities, promotes the population to further cluster and flow to economically developed areas and metropolitan cities, and stimulates the potential demand for rent and house purchase of new citizens in big cities and metropolitan areas.

According to the data of the report, the per capita housing construction area in cities and towns increased from 6.7 square meters in 1978 to about 40 square meters in 2019. The housing consumption demand of urban residents has also developed from “just need” to “improvement”, and the demand for “good house” and “good service” is increasing.

According to the data of the report, in 2016, there were 7486 consumer complaints related to commercial housing (new housing) and real estate brokers (second-hand housing and leasing), which increased to 16905 in 2020, an increase of 125% over 2016. Among them, the complaint problem TOP10 involves five links: deposit, contract signing, loan application, tax payment and ownership transfer of the whole transaction chain.

According to the report, based on the comparative analysis between Beijing and Shanghai, seven of the top 10 complaints about second-hand housing sales have appeared in both cities. In addition, the three problems of “applying for compensation”, “taking a look” and “not recognizing the results” only occurred in Beijing, accounting for 12.04% in total; The three problems of “transaction transfer”, “transaction online signing” and “transaction loan” only occur in Shanghai, accounting for 7.77% in total. There are some differences in the characteristics of urban problems, and there are similar situations in new houses and leases.

According to the data of the report, in 2020, the transaction amount of new houses and second-hand houses reached about 22 trillion yuan, of which about 50% was facilitated by real estate brokerage services.

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